The following forms are available through your account portal under “Documents->Forms”. They are fillable PDFs.
ACH Form This is to set up auto withdrawal using the “ACH/EFT” tab on the main account menu. Going through this tab to set it up will not result in any extra charge for the service.
CCR Violation and Fine Appeal Form Use this form if you want to dispute a violation, agree that there is a violation but wish to request an extension on remedying the violation, or when you have remedied a violation and wish to request a waiver of fines association with the violation.
Complaint Form Use this form to lodge a complaint against a fellow resident for violation of a CCR or Guideline. You will be asked to cite the CCR or Guideline violated. (Our governing documents are searchable, both here and on your account portal.) All information on who has filed complaints is kept anonymous.
Payment Plan Agreement Form This form is used for setting up a payment plan if you have fallen behind on your account. The manager will present it to the Board for approval/denial. Having a payment plan in place to get caught up will help you avoid late fees, late fee letter administration fees, and interest charges if you follow through, although there is still a fee for administration of the plan.