Our Association does not have an office or phone.

Our management company is

VIS Group, Inc.

Their office is located at 8617 Martin Way East in Lacey,

across and a little down the street from Costco.  They

are open M-F from 9-5 and are closed on major holidays.

Customer Service  (800) 537-9619  (For an after hours emergency, choose option #7.)

Fax:  (253) 799-8899

Email:  info@vismanagement.com

Main Website:  www.vismanagement.com

Homeowner Portal Log-in: https://frontsteps.cloud/CaliberWeb2_VIS

Document requests should be made by signing into www.HomeWiseDocs.com

PAYMENT OPTIONS:

ACH:  On your account portal link above, click on the “Documents” tab on the top, then “Forms” on the left, and open the fillable ACH form from the menu on the right.  Fill it out and save the document to your computer.  Go back to the home page of the portal and choose the “ACH/EFT” tab on the top, then the “Set up new ACH plan” button on the left and follow the instructions from there.  This option is free.

To pay by direct debit or credit card:  On your account portal, choose the “Accounting” tab on the top, then the “Pay” button on the left.  Follow the options presented.  Using either of these options rather than the ACH option above will cost you an extra monthly fee charged by the third-party company that handles the transaction.

For payments by check:

Make checks to “Horizon Pointe Lacey HOA”

Mail to:

Horizon Pointe Lacey Homeowners Association

c/o VIS Group, Inc.

PO Box 7218

San Francisco, CA  94120-7218

OR

Checks may be taken to the Lacey office.

There is no option to pay over the phone.